"Personal Information," as used in this Policy, is information that specifically identifies an individual, such as an individual's name, address, telephone number, or e-mail address. Personal Information also includes information about an individual's activities, such as information about his or her activity on our Services, location information, and demographic information, such as date of birth, gender, geographic area, and preferences, when any of this information is linked to Personal Information that identifies that individual.
Personal Information does not include "aggregate" or other non-personally identifiable information, including location or other driving information that is not otherwise tied to Personal Information that identifies an individual. Aggregate information is information that we collect about a group or category of products, services, or users that is not personally identifiable or from which individual identities are removed. We may use and disclose aggregate information, and other non-personally identifiable information, for various purposes as described below.
We collect information, including Personal Information, that our users provide to us in a variety of ways on our Services. These include the following:
Our Services collect some information automatically.
Location Data & Driving Information. If you install the Apps, we collect your precise location information and details about your driving, including your speed. We may collect this information both when the Apps are in use and when they are closed.
Other Automatically-Collected Information. When you access our Services, we also automatically collect your browser's Internet Protocol (IP) address, your browser type, the nature of the device from which you are visiting the Services (e.g., a personal computer or a mobile device), the identifier for any handheld or mobile device that you may be using, the Web site that you visited immediately prior to accessing any Web-based Services, the actions you take on our Services, and the content, features, and activities that you access and participate in on our Services. We also may collect information regarding your interaction with e-mail messages, such as whether you opened, clicked on, or forwarded a message.
We may collect this information passively using technologies such as standard server logs, cookies, and clear GIFs (also known as "Web beacons"). We use passively-collected information to administer, operate, and improve the Services and our systems, to improve the effectiveness of advertising on our Services, and to provide advertisements and other content that is tailored to you. If we link or associate any information gathered through passive means with Personal Information, or if applicable laws require us to treat any information gathered through passive means as Personal Information, we treat the combined information as Personal Information under this Policy. Otherwise, we use and may disclose information collected by passive means in aggregate form or otherwise in a non-personally identifiable form.
Our Services automatically access and collect information on your mobile device. If you install our mobile applications on your mobile device, we may collect information passively through other applications and the operating system on your mobile device, including Personal Information. For instance, our mobile applications may access your calendar, contacts, or maps applications, and data passively tracked by those applications. Our mobile applications may extract names, phone numbers, and other information from text messages and other data available on your mobile device. Our mobile applications may also access information from other applications and the operating system by accessing notifications on your device, such as missed call notifications and notifications from other applications. For more information regarding the information that is available to us via other mobile applications, review the privacy policies for such applications. Additionally, on devices using the Android operating system, you can change whether our mobile applications are permitted to access certain data.
We may receive information about you, including Personal Information, from third parties, and may combine this information with other information, including Personal Information, we maintain about you. If we do so, this Policy governs any combined information that we maintain in personally identifiable format. For instance, we may receive information about you when other users input User Materials or grant us access to Integrated Services, each of which may include information about you. We also receive information about you via APIs offered by social media and other vendors, such as Foursquare.
We use your information to provide services and information that you request; to enhance, improve, operate, and maintain our Services, our programs, Web sites, and other systems; to prevent fraudulent use of our Services and other systems; to prevent or take action against activities that are, or may be, in violation of the License Agreement or applicable law; to tailor advertisements, content, recommendations, and other aspects of your experience on and in connection with the Services; to maintain a record of our dealings with you; for other administrative purposes; and for any other purposes that we may disclose to you at the point at which we request your information, and pursuant to your consent.
For example, here is some more information on how we use Voice Messages, Calls, and Texts:
We may also use Personal Information you provide to contact you regarding products, services, and offers, both from ourselves and from third parties, that we believe you may find of interest.
We may disclose information, including Personal Information, to third parties if you consent to us doing so, as well as in the following circumstances:
If you use the Services to send a Call, Text, or Voice Message, the communication and any Personal Information therein will be disclosed to the recipient(s).
The Apps may use analytical tools such as “Google Analytics,” “Mixpanel” and “Branch,” (the “Analytics Tools”) to collect information about use of the Apps. These Analytics Tools collect information, such as how often users use the Apps, what features of the Apps are used, and other information as defined in this policy under “Collection of Information”. We use Personal Information and the information collected by the Analytics Tools to provide, protect, and improve our services, including the Apps and Website.
Your use of the Apps may result in the disclosure of your Personal Information to vendors and licensors of the other mobile applications on your mobile device. For instance, you may request assistance from the Apps with directions to a particular location, and such data may be pushed to the maps application on your mobile device and, in turn, become available to the vendor of the maps application. The Services may also offer you the opportunity to access additional third party mobile applications not otherwise installed on your mobile device. For instance, the Services may present links with offers to sign up for services offered by third parties. If you click such a link or otherwise access such applications, we may disclose Personal Information to vendors and licensors of those applications. For instance, we may use your Personal Information to automatically populate registration forms for those applications on your behalf. If you download any such third party applications on your mobile device, the applicable terms of this Policy will apply.
We may disclose Personal Information to third-party service providers with whom we cooperate to provide tailored content and otherwise enhance the Services. For instance, we may disclose Personal Information regarding your driving and music-listening habits to a vendor of an music application so that the Services may make music recommendations to you.
When you use our Services, our third party advertising partners may set and access cookies, pixel tags and similar technologies on your device and they may otherwise collect or have access to information about you that they may collect over time and across different online services. We and our advertising partners may personalize advertisements for products and services that you might be interested in based on your use of our Services. Visit “Your Choices”, below, to learn about your choices with regard to personalized advertising.
We share location information and other driving related information with third parties. When we do, we will not share your Personal Information with them. Visit “Your Choices”, below, to learn about your choices with regard to location collection and sharing.
We may disclose Personal Information to third-party service providers (e.g., payment processing and data storage and processing facilities) that assist us in our work. We limit the Personal Information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such Personal Information.
We may share your device identifier with third party data providers in order to receive demographic information about you.
Some features on our Services may allow you to upload, post, or otherwise transmit User Materials to public areas of the Services such as content that you post in a public profile on the Services. We may make these User Materials available for display upon Company properties that are not governed by this Policy, as well as to services operated by third parties that display content from the Website (collectively, "Syndicated Services"). Please be aware that any Personal Information that you include within any User Materials will be made available to other users of the Services, and to users of Syndicated Services, who view it. You include Personal Information in User Materials at your sole risk. Event after information posted on the Services is removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information available on the Services. We cannot warrant or guarantee that any Personal Information that you provide on and in connection with the Services will not be accessed, viewed, or used by unauthorized persons.
Information about our users, including Personal Information, may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of Company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which Personal Information is transferred to one or more third parties as one of our business assets.
We also disclose Personal Information if we believe that doing so is legally required, or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of our Services and other users of the Services.
If you receive commercial e-mail from us, you may unsubscribe at any time by following the instructions contained within the e-mail. You may also opt-out from receiving commercial e-mail from us, and any other promotional communications that we may send to you from time to time (e.g., by postal mail) by sending your request to us by e-mail at firstname.lastname@example.org or by writing to us at the address given at the end of this policy. Additionally, if we offer user account functionality on the Services, we may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us.
Please be aware that if you opt-out of receiving commercial e-mail from us, it may take up to ten business days for us to process your opt-out request, and you may receive commercial e-mail from us during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding our Services.
You can opt out of having your location data collected and shared with third parties by changing the settings on your mobile device. (Certain services may lose functionality as a result.)
If you prefer to not receive personalized advertising, you can opt-out of some network advertising programs that use your information. To do so, please visit the Digital Advertising Alliance (DAA) Opt-Out Page: http://www.aboutads.info/choices (browser opt out) and http://youradchoices.com/appchoices (mobile app opt out) or the Network Advertising Initiative (NAI) Opt-Out Page: http://optout.networkadvertising.org. You may also be able to change your mobile device settings to opt out of personalized advertising through mobile apps. Please note that even if you choose to opt out, you may still see advertisements.
If the Services offer you the ability to create lists of favorites or recommendations, for instance if the Services allow you to build lists of favorite locations or suggest locations to other users, you may have the ability to access and update such lists including any Personal Information therein.
The Services may contain links to other Web sites, products, or services that we do not own or operate. For example, the Services may contain links to third-party merchants from which users may purchase sound recordings that are streamed through the Services. The Services also may contain links to Third-Party Sites such as social networking services. If you choose to visit or use any Third-Party Sites or products or services available on or through such Third-Party Sites, please be aware that this Policy will not apply to your activities or any information you disclose while using those Third-Party Sites or any products or services available on or through such Third-Party Sites. We are not responsible for the privacy practices of these Third-Party Sites or any products or services on or through them. Additionally, please be aware that the Services may contain links to Web sites and services that we operate but that are governed by different privacy policies. We encourage you to carefully review the privacy policies applicable to any Web site or service you visit other than the Services before providing any Personal Information on them.
Children's safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13 without obtaining parental consent. If we learn that we have collected personal information from a child under the age of 13 on our Services, we will delete that information as quickly as possible. If you believe that we may have collected any such personal information on our Services, please notify us at email@example.com.
Our servers and data centers are located in the United States. If you choose to use the Services from outside the U.S., then you should know that you are transferring your Personal Information outside of your region and into the U.S. for storage and processing. By providing your Personal Information to us through your use of the Service, you agree to that transfer, storage, and processing in the U.S. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. You should know that each region can have its own privacy and data security laws, some of which may be less stringent as compared to those of your own region.
We use reasonable security measures that are designed to protect personal information from accidental loss, disclosure, misuse, and destruction. We encrypt data communications and rely on the security procedures of our cloud server vendors, such as Amazon Web Services and Google Drive. Please be aware, however, that no data security measures can be guaranteed to be completely effective. Consequently, we cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk.
We do not respond to "do not track" signals or other similar mechanisms.
We may occasionally update this Policy. When we do, we will also revise the "last updated" date at the beginning of the Policy. Your continued use of our Services after such changes will be subject to the then-current policy. If we change this Policy in a manner that is materially less restrictive of our use or disclosure of your Personal Information, we will use reasonable efforts to notify you of the change and to obtain your consent prior to applying the change to any Personal Information that we collected from you prior to the date the change becomes effective. We encourage you to periodically review this Policy to stay informed about how we collect, use, and disclose personal information.
If you have any questions or comments about this Policy, please contact us using the following contact information:
Redwood City, CA 94062